Frequently Asked Questions
- How to upload log files?
- The message “Please make sure the skills are retrieved from MIRAI via the installation screen.” appears.
- "Something unexpected happened" message appears in MIRAI training app
- The creation of a skill ("Create a new skill") is not possible
- I cannot create a backup. The "Create backup" button is not selectable.
- Can I view my trained episodes before I start the cloud training?
- Can I return to my first iteration?
- The message "Timeout while waiting for robot program to start." appears during camera setup.
- The "Start Cloud Training" button is not available
- Can I record more episodes while remote access is activated?
- Can I train additional episodes during a cloud training?
- The MIRAI training app closes unexpectedly.
- The message „Admin VPN failed to connect, giving up” appears during activating “Remote access”
- How to activate „Remote access“?
- I can only enter a skill name in the app, the bar for the skill type and robot remain empty.
- The message "Timeout while waiting for robot program to start." appears when creating additional skills.
- Where can I get the MIRAI training app?
- During installation message appears: “App not installed. Package appears to be corrupt.”?
- How can I see what current MIRAI or MIRAI training app version is installed?
- Where can I find my Skill ID?
- Which MIRAI version fits which MIRAI training app?
- After viewing, can I select specific episodes to exclude from cloud training?