If a MIRAI skill does not execute properly from within the PolyScope program tree, the Remote Monitoring feature allows the technical support team to investigate further. Enable this feature only when asked by our support staff.
Step 1
Tap on the “Allow remote monitoring” button.
Step 2
Run the program on the native controller and wait until the end of the skill execution
Step 3
Connect the MIRAI box to the internet (skip this step if you are already connected).
Step 4
Wait for the “Upload in progress” icon to turn from blue to green on the MIRAI Training app.
Step 5
You can now disconnect from the internet. Remote monitoring turns off automatically after 4 hours without further action needed from your side. Alternatively, you can disable it by tapping on the “Disconnect from remote monitoring” button.
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